Information

■The timetable will be revised in March 1.

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What is Fukuoka Open Top Bus?

1.The first Japanese-manufactured Open Top Bus in Japan!

It is a two-story, open top bus which guides passengers around to the main sights in Fukuoka city, “The gateway to Asia”. It visits locations such as Tenjin, Hakata, and the seaside areas!

This open top bus is the first domestic and manufactured on special request. From a vantage point of about 3.2 meters up, you can get a taste of Fukuoka’s cityscape, one which is out of the norm! Enjoy city sightseeing along with nature and the wind in your hair. It’s like an amusement park attraction, and is just a joy to ride!

2.Guided tours!

On the Fukuoka Open Top Bus, a “bus announcer”, called a “basuana” in Japanese, will provide guidance along the tour! These live hosts will introduce Fukuoka’s charm, seasonal information, and share recommended tourist spots along routes.

Course Overviews

Rates and Services

※Please buy a ticket to ride the bus.
※Child:ages 4 through elementary school
※Children under the age of 4 are not permitted to ride.
※Unused tickets can be refunded with the exception of a handling fee of 110 yen only before the departing time on your ticket. The refund policy does not apply to passengers who get off the bus during the tour.

TEL 0120-489-939
or 092-734-2727

Reservation by phone, and change of reservation quests, are to be made no later than 1 hour before departure on the day you wish to ride the bus.

And,
City buses are available free of charge!

Discounts & Specials!

You can receive various discounts and special services by showing a Fukuoka Open Top Bus ticket at various stores and facilities.

Detail

Reservation / How to get a ride

How to Reserve Your Seats
1) Online Reservation


Hours: all day
Can reserve your seat from 1 month prior to the departure day.
Cannot make/change a reservation online on the departure day, so
contact the Kyushu Highway Bus Reservation Center.
Cancellation should be processed online no later than 30 minutes prior to the departure time.

2) Payment

– Online (credit card only)
*No reservation can be completed without payment.

Day of Reservation Payment Deadline and Automatic Cancellation
3 days or more in advance Within 3 days including the day of reservation
1 – 2 days in advance 1 day prior to the departure day

*If the payment is not confirmed by the payment deadline, your reservation will be automatically cancelled.
After making your reservation/payment, either bring the printed WEB voucher or present the voucher on your cell phone/smartphone at the ticketing counter on the 1st floor of Fukuoka City Hall (boarding area) to redeem the boarding pass for the Fukuoka Open-top Bus on the departure day.

3) Ticketing

・WEB Voucher (print out of the voucher you receive as a PC mail)
・ Mobile Voucher (present the voucher – yellow – section)
*Note that vouchers are not boarding passes.

4) Voucher

Present one of the followings at the ticketing counter on the 1st floor of Fukuoka City Hall to redeem the boarding pass for the Fukuoka Open-top Bus on the departure day;
・WEB Voucher (print out of the voucher you receive as a PC mail)
・Mobile Voucher (present the voucher – yellow – section)
*Redeem your voucher at the ticketing counter no later than 20 minutes prior to the departure time.
*Note that you cannot board the bus with the unredeemed voucher.

 

5）Get on at “Tenjin / Fukuoka City Hall” bus stop!

How to Reservation

Make reservations by phone

TEL 0120-489-939
or 092-734-2727

Reservation by phone, and change of reservation quests, are to be made no later than an hour before the departure on the day you wish to ride the bus.

２）Purchase same-day tickets

*Please buy a ticket at the ticket counter located in Fukuoka City Hall no later than 20 minutes before scheduled departure time.You can choose to pay at the counter by credit card, QR code, transportation electronic money, or cash.


*If not using your ticket, please be sure to contact the Highway Bus Reservation Center. (*Please note that there is no automatic cancellation)

３）Get on at “Tenjin / Fukuoka City Hall” bus stop!

1) Purchase a ticket on you tour day

*Please purchase a ticket at the Fukuoka City Hall ticket counter
no later than 20 minutes before the scheduled departure time.

2) Get on at the “Tenjin – Fukuoka City Hall” Bus Stop!

*Please note there may be times you may not be able to ride the bus
depending on the number of customers holding previous reservations.

Bus stop

【Ticket Counter】
Fukuoka City Hall Ticket Counter
Address: 8-1 Tenjin, Chuo-ku, Fukuoka
Business hours: 9:00-19:00

We ask that guests with a reserved seat arrive
20 minutes early.

* Guests with a reserved seat must get on the bus at the Tenjin・Fukuoka Shiyakusho-mae bus stop.
* Please buy a ticket on the same day that you will take the bus tour.
* Unused tickets can be refunded with the exception of a handling fee of 100 yen only before the departing time on your ticket. The refund policy does not apply to passengers who get off the bus during the tour.

Important Points

* For safety reasons, children under 4 years of age are not allowed on the bus.

* You must wear a seatbelt when on the bus and heed the instructions of bus staff.

Prohibited Actions

Changing seats while the bus is moving

Eating, drinking, or smoking (only lidded drinks are allowed on the
bus)

Use of an umbrella or parasol on the bus

Putting your hands or face outside the bus

Caution

  • We reserve the right to suspend or cancel tours due to circumstances that may compromise safety, such as stormy weather or the issuance of an official storm advisory or alert.
  • On rainy days, please check ahead of time whether tours will be oprating. (Nishitetsu Customer Center: 0570-00-1010)
  • On rainy days we will hand out rain ponchos. Tours may also be suspended.
  • We are unable to offer refunds when wishing to disembark mid-tour.
  • There are no toilets on the bus nor toilet stops along the way.
  • Traffic restrictions due to public events, etc., may cause changes in the route or suspension of the tour.
  • Please hold the hands of accompanying children until they are seated when boarding the bus and when disembarking the bus.
  • Please follow the instructions of bus staff at all times.
  • Your clothing may get wet or dirty from rain, tree sap, or bird droppings, etc.
  • Be careful that your carry-on luggage is not blown off the top deck of the bus.
  • Be careful when climbing or descending the steps of the bus. The steps are slippery when wet.
  • Please do not touch the leaves of trees that line the city streets from the top deck of the bus.
  • Guests are responsible for their own protection from the weather to prevent sunburn, heat exhaustion, or chills.

Nishitetsu takes no responsibility for any harm to guests due to the above causes.

SNS & Media

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